Tkx8 Privacy Policy – Your Data, Our Responsibility

Tkx8 (referred to as "we", "us", or "the platform") is a trusted online betting and gaming platform. Protecting your privacy is our highest priority.

This Privacy Policy explains what information tkx8 collects when you use our website and related services, how that information is used, who it may be shared with, and what steps we take to keep your data safe.

By using the tkx8 website or creating an account, you agree to this Privacy Policy. This policy should be read alongside our Terms and Conditions.

When you use tkx8, we collect several types of information, which can be grouped into three categories:

A. Information You Provide Directly

• Name, date of birth, gender.
• Email address and mobile number.
• Home address and postal code.
• National ID or passport details (for verification purposes).
• Payment details such as bKash/Nagad/Rocket number or bank account.

B. Automatically Collected Information

• IP address and device information.
• Browser type and operating system.
• Time and duration of page visits.
• Cookies and session data.

C. Transaction Information

• Deposit and withdrawal history.
• Records of betting and gaming activity.
• Bonus and promotion usage history.

The information we collect is used for the following purposes:

Tkx8 may share your personal information with the following parties under limited circumstances:

• Payment Provider: Necessary information may be shared with bKash, Nagad, Rocket, or your bank to complete transactions.
• Identity Verification Provider: For KYC verification to meet regulatory requirements.
• Law Enforcement Agencies: Where required by a court order or other legal obligation.
• Technology Partners: Third-party service providers may be granted limited data access to operate the platform, but they are bound by confidentiality agreements.

Any third parties who access our data are required to operate under terms consistent with our Privacy Policy.

How long your data is retained depends on the type of information and applicable legal requirements:

• Account information: retained for the lifetime of your account and for 5 years after closure (as required by law).
• Transaction records: a minimum of 5 years (in accordance with financial regulatory requirements).
• Cookie data: retained for up to 1 year.
• Customer service communications: 2 years.

After the designated period, data is securely deleted or anonymized. It may be retained longer if required by legal obligations.

Tkx8 uses cookies to enhance your experience on our website. Cookies are small data files stored in your browser.

Types of cookies we use:

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your preferences, such as language and theme settings.
• Analytics Cookies: To understand how our platform is used — all data is fully anonymized.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.

You have the following rights regarding your personal information:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Deletion: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: You may request a temporary suspension of data processing while an investigation is underway.
• Right to Opt-Out: You can opt out of marketing communications at any time.
• Right to Lodge a Complaint: You may file a complaint in the event of a privacy violation.

To exercise these rights, please contact our support team Contact Us. We will respond within 30 business days.

Tkx8 uses industry-leading security measures to protect your data:

• 256-bit TLS/SSL encryption on all data transfers.
• Data stored in encrypted form on our servers.
• Multi-factor authentication support.
• Regular security audits and penetration testing.
• Automated monitoring to detect suspicious activity.
• Employee data access is restricted and controlled.

Tkx8's services are strictly for individuals aged 18 and above. We do not knowingly collect any information from anyone under the age of 18.

Age is verified at registration. If we become aware that a minor's information has been collected for any reason, we will immediately delete that data and close the account.

If you believe a minor is using our platform, please Help Center Let us know.

We may update this Privacy Policy due to business changes, legal requirements, or service improvements.

If changes are made:

• The "Last Updated" date at the top of the page will reflect any changes.
• You will be notified via your registered email or on the platform whenever significant changes are made.
• Continued use of the site after any changes constitutes your acceptance of the updated policy.

For any questions, requests, or complaints regarding our Privacy Policy, please contact us:

• Email: support@tkx8.ws
• Live Chat: 24/7 support available at the platform's Help Center.
• Response time: typically within 24 hours.

For privacy-related concerns, please contact our Help Center Visit the page. We're always ready to help in Bengali.